may be configuration issue with your computer that is out of the
scope of this self-help support. These issues may include a
sensitive DVD-ROM drive, extremely high internet security
settings, restricted ActiveX controls, or restrictive virus
for Problem #1:
PC users should navigate to the DVD drive under "My Computer" or
just "Computer" in Windows 7/8 and open the SS_Vol_# folder and
double click on the _PC_Start_Vol_1.hta file to start the
Mac users should navigate to the DVD icon on the desktop or
under finder and open the SS_Vol_# folder and double click on
the _Mac_Start_Vol_1.htm file to start the program.
If you can not locate the DVD files even with the DVD
inserted, verify that your disk drive is a DVD drive. Most
Mac computers will have a DVD drive but PC users should verify
that there is a DVD logo on the front of the DVD drive tray, if
not, it will not read a DVD-ROM.
The best way to resolve this issue is to put the DVD-ROM into
another computer at home or work to test the DVD. If you can
access the files using another computer, you should use this
second computer to copy the SS_VOL_# folder to a USB drive.
Then copy the folder from the USB drive to the computer that you
want to use to play the lessons. This can also be done
between different types of computers such as a PC and Mac.
Mac users, Safari 5 or
or newer or Google Chrome 38 or newer
any ActiveX messages that may appear at the top or bottom of
Note to Mac users: If you have
upgraded your Mac to a new version of Safari or OS X the
Sequential Spelling interface may stop working. You will need
to adjust your setting as shown in the following video, or
install and use the Google Chrome web browser to fix this
Here to download.