(2.5) DVD-ROM Self-Help Information: Updated
-The version number can be found on the front of your DVD-ROM
If you need additional help after
reviewing this information please use thecontact
Sequential Spelling version 2.5 is built on HTML5 technology and
requires an HTML5 compatible web browser. Verify that your web
browser is one of the following:
or newer -
Google Chrome version 38 or higher
OS X v10.5 or newer - using Safari 5.1 or higher
Firefox: is not supported
To verify your web browser is configured to play HTML5 Video
Here and verify that HTMLVideoElement and H.264 have a blue
check mark nextto
These are the most commonly reported issues
for version 2.5 Sequential Spelling DVD-ROMs:
may be configuration issues with your computer that is out of
the scope of our support. These issues may include a sensitive
DVD-ROM drive, extremely high internet security
settings, restricted ActiveX controls, or restrictive virus
for Problem #1:
PC users should navigate to the DVD drive under "My Computer" or
just "Computer" in Windows 7/8 and open the SS_Vol_# folder and
double click on the index.html file to start the program.
Mac users should navigate to the DVD icon on the desktop or
under finder and open the SS_Vol_# folder and double click on
the index.html file to start the program.
If you can not locate the DVD files even with the DVD
inserted, verify that your disk drive is a DVD drive. Most
Mac computers will have a DVD drive but PC users should verify
that there is a DVD logo on the front of the DVD drive tray, if
not, it will not read a DVD-ROM.
The best way to resolve this issue is to put the DVD-ROM into
another computer at home or work to test the DVD. If you can
access the files using another computer, you should use this
second computer to copy the SS_VOL_# folder to a USB drive.
Then copy the folder from the USB drive to the computer that you
want to use to play the lessons. This can also be done
between different types of computers such as a PC and Mac.
Verify that your system meets these minimum requirements:
That your web browser is Safari 5 or or newer or Google
Chrome 38 or newer
Click allow on any ActiveX messages that may appear
at the top or bottom of the page
If you are
running the program from the SS_Vol_# folder on your computer
and not the DVD. You may need to recopy the SS_Vol_# folder
to your computer as some of the files may have been deleted.
Simply delete the old folder and copy it to your computer
Note to Mac users: If you have
upgraded your Mac to a new version of Safari or OS X the
Sequential Spelling interface may stop working. You will need
to adjust your setting as shown in the following video, or
install and use the Google Chrome web browser to fix this
Here to download.